{"id":860,"date":"2022-08-22T19:18:18","date_gmt":"2022-08-22T19:18:18","guid":{"rendered":"https:\/\/dsdro.ro\/?p=860"},"modified":"2022-08-22T19:19:48","modified_gmt":"2022-08-22T19:19:48","slug":"10-psychological-tips-for-being-a-good-salesperson","status":"publish","type":"post","link":"https:\/\/dsdro.ro\/ro\/2022\/08\/22\/10-psychological-tips-for-being-a-good-salesperson\/","title":{"rendered":"10 SECRETE PSIHOLOGICE PENTRU A FI UN V\u00c2NZ\u0102TOR BUN"},"content":{"rendered":"
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10 SECRETE PSIHOLOGICE PENTRU A FI UN V\u00c2NZ\u0102TOR BUN<\/strong><\/p>\n

    \n
  1. Concentreaz\u0103-te pe ceea ce chiar po\u021bi face pentru client.<\/strong>Pentru client, cel mai important lucru este s\u0103 cumpere un anumit produs pe care \u0219i-l dore\u0219te. Clientul este mai pu\u021bin interesat de istoria companiei, de CV-ul v\u00e2nz\u0103torului sau de c\u00e2t de inteligent este managerul firmei. Ofer\u0103-i clientului ce-\u0219i dore\u0219te \u2013 consiliere despre produsul dorit.<\/li>\n
  2. Atunci c\u00e2nd este posibil, folose\u0219te numele clientului.<\/strong> Aceast\u0103 abordare va personaliza oferta la maxim, pentru clientul t\u0103u, care se va sim\u021bi pl\u0103cut impresionat de faptul c\u0103-i pronun\u021bi numele.<\/li>\n
  3. Arat\u0103 empatie pentru preocup\u0103rile clientului.<\/strong> Clientul va reac\u021biona, incon\u0219tient, foarte pozitiv la empatie (\u201dV\u0103 \u00een\u021beleg preocuparea\u2026\u201d, \u201dAve\u021bi perfect\u0103 dreptate\u2026\u201d, \u201dSper s\u0103 te pot ajuta s\u0103\u2026\u201d, \u201eApreciez foarte mult r\u0103bdarea ta\u2026\u201e). Oamenii au nevoie natural\u0103 de \u00een\u021belegere \u0219i grij\u0103 fa\u021b\u0103 de persoana lor. Tu po\u021bi s\u0103 o oferi, \u00een numele afacerii pe care o ai.<\/li>\n
  4. Ofer\u0103 alternative.<\/strong> Uneori clientul vrea s\u0103 cumpere o idee. Produsul pe care o s\u0103 dea banii va veni mai t\u00e2rziu. Dac\u0103 \u00eei place ideea pe care i-o oferi, va cump\u0103ra \u0219i produsul. Nu neap\u0103rat pe cel mai ieftin. Nu uita acest lucru.<\/li>\n
  5. Fii profesionist \u00een zona ta de responsabilitate.<\/strong> Informeaz\u0103-te, din timp cu privire la caracteristicile tehnice ale unor aparate, fii \u00een m\u0103sur\u0103 s\u0103 faci compara\u021bii \u0219i s\u0103 prezin\u021bi puncte forte \u0219i slabe, facilit\u0103\u021bi de garan\u021bie ori de returnare a produsului. Clien\u021bilor nu le place s\u0103 aud\u0103 \u201dnu \u0219tiu\u201d de la v\u00e2nz\u0103tor. Dac\u0103 apare, cu adev\u0103rat, o \u00eentrebare delicat\u0103, spune-i clientului c\u0103-l vei \u00eentreba pe \u0219ef sau pe un coleg cu mai mult\u0103 experien\u021b\u0103. Acest lucru va crea un sentiment de \u00eencredere, foarte util pentru continuarea v\u00e2nz\u0103rii. \u00cencrederea este esen\u021bial\u0103 \u00een afaceri.<\/li>\n
  6. Arat\u0103 disponibilitate.<\/strong> Unii clien\u021bi pot fi agasan\u021bi, arogan\u021bi, enervan\u021bi, insisten\u021bi \u2013 adic\u0103 incomozi. Indiferent cum vin \u00een magazin, ei vor sesiza imediat dac\u0103 v\u00e2nz\u0103torul este disponibil \u0219i \u00ee\u0219i pot schimba atitudinea \u00eentr-una mai pl\u0103cut\u0103, favorabil\u0103 cump\u0103r\u0103rii unui produs.<\/li>\n
  7. Fii un bun ascult\u0103tor activ.<\/strong> Adic\u0103, po\u021bi relua \u00eentrebarea clientului \u00een formularea r\u0103spunsului, po\u021bi cere unele clarific\u0103ri, \u00eel po\u021bi aproba pe client prin gestic\u0103 \u0219i mimic\u0103, \u00eei po\u021bi sus\u021bine privirea etc. Toate aceste elemente \u00eel va face pe client s\u0103 te simpatizeze \u0219i, cu siguran\u021b\u0103, va reveni \u00een magazinul t\u0103u.<\/li>\n
  8. Ajut\u0103, dac\u0103 po\u021bi ajuta.<\/strong> Uneori clientul dore\u0219te, la sf\u00e2r\u0219itul programului, un produs situat pe ultimul raft sau \u00een spatele unor obiecte grele \u0219i dificil de mutat. Dac\u0103 chiar vrei s\u0103 vinzi, f\u0103 tot ce se poate ca acel produs s\u0103 ajung\u0103 la client. Efortul, de regul\u0103, este recompensat.<\/li>\n
  9. F\u0103-l pe client s\u0103 intre \u00een interac\u021biune cu produsul.<\/strong> Pune-l pe client s\u0103-l ating\u0103, s\u0103-l \u021bin\u0103 \u00een m\u00e2n\u0103, s\u0103-l probeze, s\u0103-\u0219i imagineze ce bine \u00eel va folosi. Orice restric\u021bie sau obstacol dintre produs \u0219i client \u00eel va \u00eendep\u0103rta pe poten\u021bialul cump\u0103r\u0103tor de afacerea ta. Dac\u0103 \u00eei vei spune c\u0103 nu are voie s\u0103 deschid\u0103 cutia sau s\u0103 ating\u0103 produsul, de cele mai multe ori, clientul va abandona demersul de cump\u0103rare, descurajat \u0219i chiar revoltat. Merit\u0103 s\u0103-\u021bi asumi un astfel de risc, dac\u0103 vrei s\u0103 vinzi, cu adev\u0103rat?<\/li>\n
  10. Folose\u0219te \u201dnoi\u201d, \u00een loc de \u201dtu\/dumneavoastr\u0103\u201d.<\/strong> Arat\u0103-i clientului c\u0103 e\u0219ti la dispozi\u021bia sa, at\u00e2ta timp c\u00e2t se afl\u0103 \u00een firma ta. Una este s\u0103-l conduci pe client \u00eentr-un anumit loc (de exemplu, raion din magazin) \u0219i alta este s\u0103-i ar\u0103\u021bi, de la distan\u021b\u0103 direc\u021bia \u00een care ar trebui s\u0103 o ia ca s\u0103 ajung\u0103 la locul dorit. Clientul va aprecia aten\u021bia de care se bucur\u0103 \u0219i va fi \u0219i el generos, la cump\u0103r\u0103turi.<\/li>\n<\/ol>\n<\/div><\/div><\/div>
    <\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":861,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3],"tags":[],"class_list":["post-860","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-dsdro"],"yoast_head":"\n10 PSYCHOLOGICAL TIPS FOR BEING A GOOD SALESPERSON - DSDRO<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/dsdro.ro\/ro\/2022\/08\/22\/10-psychological-tips-for-being-a-good-salesperson\/\" \/>\n<meta property=\"og:locale\" content=\"ro_RO\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"10 PSYCHOLOGICAL TIPS FOR BEING A GOOD SALESPERSON - DSDRO\" \/>\n<meta property=\"og:url\" content=\"https:\/\/dsdro.ro\/ro\/2022\/08\/22\/10-psychological-tips-for-being-a-good-salesperson\/\" \/>\n<meta property=\"og:site_name\" content=\"DSDRO\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/asociatiadsdro\/?ref=page_internal\" \/>\n<meta property=\"article:published_time\" content=\"2022-08-22T19:18:18+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2022-08-22T19:19:48+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/dsdro.ro\/wp-content\/uploads\/2022\/08\/10-Good-Salesperson.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"494\" \/>\n\t<meta property=\"og:image:height\" content=\"424\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"admin\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Scris de\" \/>\n\t<meta name=\"twitter:data1\" content=\"admin\" \/>\n\t<meta name=\"twitter:label2\" content=\"Timp estimat pentru citire\" \/>\n\t<meta name=\"twitter:data2\" content=\"5 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/dsdro.ro\/2022\/08\/22\/10-psychological-tips-for-being-a-good-salesperson\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/dsdro.ro\/2022\/08\/22\/10-psychological-tips-for-being-a-good-salesperson\/\"},\"author\":{\"name\":\"admin\",\"@id\":\"https:\/\/dsdro.ro\/#\/schema\/person\/44dbdb2ec96e6700d3041ebc422055a7\"},\"headline\":\"10 PSYCHOLOGICAL TIPS FOR BEING A GOOD SALESPERSON\",\"datePublished\":\"2022-08-22T19:18:18+00:00\",\"dateModified\":\"2022-08-22T19:19:48+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/dsdro.ro\/2022\/08\/22\/10-psychological-tips-for-being-a-good-salesperson\/\"},\"wordCount\":1957,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/dsdro.ro\/#organization\"},\"image\":{\"@id\":\"https:\/\/dsdro.ro\/2022\/08\/22\/10-psychological-tips-for-being-a-good-salesperson\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/dsdro.ro\/wp-content\/uploads\/2022\/08\/10-Good-Salesperson.jpg\",\"articleSection\":[\"DSDRO\"],\"inLanguage\":\"ro-RO\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/dsdro.ro\/2022\/08\/22\/10-psychological-tips-for-being-a-good-salesperson\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/dsdro.ro\/2022\/08\/22\/10-psychological-tips-for-being-a-good-salesperson\/\",\"url\":\"https:\/\/dsdro.ro\/2022\/08\/22\/10-psychological-tips-for-being-a-good-salesperson\/\",\"name\":\"10 PSYCHOLOGICAL TIPS FOR BEING A GOOD SALESPERSON - 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